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Towards a Vibrant Entrepreneurship Policy

The shift towards a knowledge-driven, small-firms-dominated, and highly dynamic industrial structure has prompted policymakers around the world to emphasise the importance of entrepreneurship. Many countries, including Malaysia, are now exploring further what they need to do to create a vibrant entrepreneurship culture and increase the supply of new entrepreneurs (and hence new businesses).

Publication: MIERScan, 9 May 2005. 

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Outsourcing and quality performance: Malaysia’s public works department

A brief quality assessment exercise conducted among officers of Malaysia’s Public Works Department (PWD) on outsourced quantity surveying services affirmed the view that the consultants’ performance was generally unsatisfactory. The performance dimensions cover from preliminary estimates and cost plans to final accounts. The result of this purely academic exercise generated sufficient interest among top decision-makers at PWD’s Contract and Quantity Surveying Division to render quality improvement initiatives feasible. For a large public sector organisation usually afflicted with inertia, the changes that have taken place within such a short space of time are encouraging. What this case study points to is that given sufficient motivation, even a simple quality assessment exercise is able to prompt quality changes.

Publication: Structural Survey Volume 22 · Number 1 · 2004 · pp. 53–60; Emerald Group Publishing Limited.

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